Average rating of the most matched results:
Kia, S 27 st, Milwaukee, WI
Had a guy named josh bowl man sell me two Kia suv. Very professional and not pushy. He just told you the facts in a professional manner. Also helped me set up the radios Great oil change staff there too
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karl chevrolet, 261 elm st, new canaan, CT
I finally got the Camaro ZL1 fixed, and it was not the Radar Detector or the Tinted Windows like your Service Manager Jay Bradley insisted & refused to service my car under warranty. "you should know that the advice on the possibility of electrical interference from a radar detector or Wi-Fi is a very real possibility" "We have made every effort to respond promptly to your needs. If for any reason the condition reoccurs without the presence of any other aftermarket electrical equipment in your vehicle please let us know immediately." The most frustrating part about dealing with your dealership as well as others is that I am the one who figured out what was wrong with the car not some certified GM tech. In the future before blaming customers & refusing to service cars that are STILL UNDER WARRANTY do a more thorough job & send your "techs" for the proper training. Purchased a new car in late April of this year and the car I purchased is Amazing the experience of Karl Chevrolet was not. Once the down payment was made the dealership was no where to be found, the woman I worked with was not knowledgeable about the car and gave me untrue information regarding features on the car.On 2 occasions when I was asking for some options to be included, Beth Karl told me not to get the because they were "ghetto". As I have not purchased a new car in some years, I had a few questions to be answered. My emails and calls to her went unanswered. I waited days for a response but to no avail, I finally had to speak to another sales person to get any sort of response which was just as frustrating. I threatened to cancel my car order on 2 occasions and both times they finally acted like they cared. It's been 17 months since I purchased the Camaro ZL1 Convertible and have had to bring the car in for repair 5 times due to the Tire Pressure Monitor System, Karl Chevrolet replaced my left rear tire in August of 2013 and since that tire replacement ,the problem with the TPMS has continued with the tire that was replaced. On Karl Chevrolet's last attempt to fix the tire,I was told by the service manager, Jay Bradley, that they "think" my radar detector is causing the TPMS problem; and if it happens again with the radar detector, they will not fix it. To quote Jay Bradley "possibility of electrical interference from a radar detector or Wi-Fi is a very real possibility" . I do not want "very real possibilities" when there is something wrong with my car that is still under warranty, I want facts. Karl Chevrolet has demonstrated to be unknowledgeable in the cars that they sell and also unable to repair them
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Bill Luke Fiat Tempe, 7799 S Autoplex Loop, Tempe, AZ
I bought my car back in February (maybe end of January) and when I was about to leave the lot, I noticed the wrench light was on. I told the salesman (who was sitting right next to me) and his response was "oh yeah that's okay they probably just forgot to turn the light off, they are really busy right now so I'd suggest calling and bringing it in another time to get that turned off." A couple of weeks later, I went onto their website to schedule this appointment, I never got a call back. My mindset is that if it's just a light that needs to be turned off, I'm not going to make it a priority to get my car in because I'm already very busy. So when my oil light came on last week, I called to make an appointment for that and noted that I'd like for the wrench light to be turned off as well. They told me I had to go to Kia (a completely different dealership) to get this fixed since my car is a Kia. So I took it to Kia and get a phone call from the service man saying that the check engine light is on because there is a broken auxiliary battery temp sensor due to someone breaking it while installing the battery. I immediately said okay I'm going to call Bill Luke because I have not touched that battery since I got the car it must have happened before I bought it. After speaking with the general manager (Steve) he was not helpful or sympathetic what so ever. I told him what happened and he said because I waited "8 months" to get this checked, there wasn't anything they could do about it. I told him that had I known something was wrong I would've taken it in immediately but since his salesman told me it was okay, I didn't make it a priority. He kept saying it was the customer's fault (me) for waiting that long to get it checked. I then asked him if I was understanding correctly, his salesman sold me a car with the wrench light on, told me it was nothing and it just needed to be turned off and now that I find out something is actually wrong with it they won't do anything to make this right. He continued to repeat himself saying that it's been "8 months" and I shouldn't have waited that long to check. This is the worst customer service I have ever recieved, and when I bought my car and my fiance's car the next weekend from them they can't spare the money to make something right that they did wrong? I'm completely outraged and will NEVER refer them to anyone or go there again.
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Jenkins Motors (KIA), State Road 200, Ocala, FL
Every one my wife and I met at this dealership were wonderful. Several of the sales force even went out of their way to get information I asked about. Great place to buy a car employies even went out of their way to get info for me that I asked about.
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Kayser, Beltline Hwy, Madison, WI
Kayser sold me extra coverage for more than $3000.00 that ended up being WORTHLESS. I have talked to others who were taken by them too. Be wary of the sales people!! Do not trust them. They are not looking out for your best interests.
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honda, Rhinelander, WI
Had 3 service requirements, got fast expedient service polite people and a loaner.
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Lia Toyota, Central Ave, Colonie, NY
Paid too much for the car. Lied to St the time of the purchase. Manager aware but blamed the employee who was fired. Nothing done to set things right. Every service call is a day off work because they never have transportation. I am supposed to get a car wash with each service call but I have to pester them. I need a repair and the parts had to be ordered. Lots of reasons it didn't get done. This dealership is too much work to deal with.
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Crown Buick, 5237 34th St. N, St. Petersburg, FL
Outstanding sales rep. Tony Clouse at Crown Buick made my car buying a joy. My Buick Lacross is wonderful. I also have a great service rep Greg Berry . Crown has a great team of professionals Thanks. Ron
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