Average rating of the most matched results:

5.0 out of 5.

Category: Car Dealer

I bought a used car and salesman Mark Williams quit, I showed put for repair as scheduled by Mark to be told he quit was dumped into Vincent hands to handle, he fixed scratches and dent like promised, put on my license plate, and worked to find out why my battery died twice in two weeks. First time he put a new battery in but then died again at their lot. They kept the car for a week and now hoping problem is now fixed on a $32,000.00 used car. He has been working to find the correct resolution to fix this issue. Picking up car today and hoping completely fixed they had three weeks and I had two weeks!1-16-2016

Category: Car Dealer

Patrick worked long and hard to not only find me the right car, but to get me financed. I wanted a sporty car, he helped me to understand traveling back and forth from RI to NY weekends and holidays, especially in the winter, probably wasn't the best idea. We went with a Jeep, and grandpa willingly cosigned. thanks, Patrick you're the best. Happy sales!

Category: Car Dealer

This review is solely based on this dealership sales practices of extended warranty. Please don't make the same mistake I made in purchasing an extended warranty from Mini. After buying my 2011 Mini Cooper S on September of 2014 with around 20,000 my car has been taken in for service around 11 times. Some issues were : Thermostat, Fuel Pump, Oil Leaks, Fuel Pump, Multiple Coils, Gasket Ring, Clutch and the list goes on... I was approached and offered to buy a " Preferred Extended" for around $ 2300. I thought with the high probability of my car breaking down I thought it would be a good idea. My Oil Pan Gasket is leaking and they say its not covered. The financial advisor doesn't even reply to my request anymore or returns my phone calls. I don't even care if they cover it anymore I just want my warranty money back since it doesn't cover anything. And it the language of the contract can be used for their benefit however they see fit. This is the estimate they sent to me below. Be cautious of used car salesmen. When I deal is too good to be true it usually is... FYI the car only has 60,000... Inspection Recommendations Status Cost Deferred Approved Change engine oil and filter (Found engine oil level excessively low) Fail $79.95 See AI-3 Replace front brake pads (3 mm or less) Fail $250.00 See AI-12 Replace clutch assembly and flywheel (Found clutch worn/slipping) Fail $3,922.55 See AI-33 Subtotal $4,252.50 Replace oil pan gasket (Found engine oil seep) Caution $548.52 See AI-9 Replace rear brake pads (4 mm) Caution $250.00 See AI-12 Subtotal $798.52 Totals, Taxes and Fees Cost Deferred Approved Estimate Subtotal $5,051.02 $0.00 $0.00 Tax $168.52 Estimate Total $5,219.54

Category: Car Dealer

We have purchased 14 vehicles at this dealership in the last 23 years. We have always had an excellent experience. The staff is professional and the salesmen are knowledgeable. They are not the least bit pushy. They give you time to look and will help you find exactly the vehicle you want. If they don't have it on the lot they will find it. We had them look for a specific truck to tow a fifth wheel and they found what we wanted 250 miles away. The service department is also excellent. We have generally needed only routine service. The few times we needed something a little more, no problem. They listened. My husband, who has forgotten more about cars than most mechanics will ever know, was listened to respectfully and his suggestions taken seriously. I would go back to this dealership again without hesitation.

Category: Car Dealer

I have purchased the last ten cars and trucks from Musselman's Dodge. The service is outstanding. Recently I had break problems when I was over a hundred miles from home. I called the management team, they scheduled an appointment for me and were waiting when I arrived at their dealership. Once it was checked over, they ordered the part and was fixed by 9 a.m. the next morning. NOW THAT IS SERVICE. I do not even shop around, they know that I will be back for another vehicle in the future. Fell that I get a good trade-in when I make my next purchase. THEY GO OUT OF THEIR WAY TO PLEASE THE CUSTOMR. YOU CAN'T DO MUCH BETTER THAN THAT. JOHN GENOA, JR. - CATONSVILLE, MD 21228

Category: Car Dealer

Just bought a Toyota Highlander from Prime Toyota in Saco Maine and they were the best! Berto who sold me the car was very knowledgable, answer all my questions, took his time with my purchase and guided me every step of the way. Berto even delivered my car to my front steps and took the time while at my driveway to explain how the cars technology functions and went over all the components of the car! Great experience purchasing a car from Prime Saco Maine and especially the best salesman I ever experience Berto! Thank you Prime and Berto, definitely will be back for my next purchase! Angel

Category: Car Dealer

went to dealership to buy used car told saleman that I was screwed by last dealership and didn't want it to happen again he assured me it wouldn't happen at this dealership but it did and when I called and talked to a manger she told me that couldnt have happened I explained that I told the salesman my situation and again she said that that didn't happen all I can say she wasn't there when I talked to salesman she repeated telling me it couldn't happen so basically she was calling me a liar. so they have lost a customer will never buy from them again. MY advise stay away from this dealership because there practice is to lie to sell a car

Category: Car Dealer

Every one my wife and I met at this dealership were wonderful. Several of the sales force even went out of their way to get information I asked about. Great place to buy a car employies even went out of their way to get info for me that I asked about.

Category: Car Dealer

I finally got the Camaro ZL1 fixed, and it was not the Radar Detector or the Tinted Windows like your Service Manager Jay Bradley insisted & refused to service my car under warranty. "you should know that the advice on the possibility of electrical interference from a radar detector or Wi-Fi is a very real possibility" "We have made every effort to respond promptly to your needs. If for any reason the condition reoccurs without the presence of any other aftermarket electrical equipment in your vehicle please let us know immediately." The most frustrating part about dealing with your dealership as well as others is that I am the one who figured out what was wrong with the car not some certified GM tech. In the future before blaming customers & refusing to service cars that are STILL UNDER WARRANTY do a more thorough job & send your "techs" for the proper training. Purchased a new car in late April of this year and the car I purchased is Amazing the experience of Karl Chevrolet was not. Once the down payment was made the dealership was no where to be found, the woman I worked with was not knowledgeable about the car and gave me untrue information regarding features on the car.On 2 occasions when I was asking for some options to be included, Beth Karl told me not to get the because they were "ghetto". As I have not purchased a new car in some years, I had a few questions to be answered. My emails and calls to her went unanswered. I waited days for a response but to no avail, I finally had to speak to another sales person to get any sort of response which was just as frustrating. I threatened to cancel my car order on 2 occasions and both times they finally acted like they cared. It's been 17 months since I purchased the Camaro ZL1 Convertible and have had to bring the car in for repair 5 times due to the Tire Pressure Monitor System, Karl Chevrolet replaced my left rear tire in August of 2013 and since that tire replacement ,the problem with the TPMS has continued with the tire that was replaced. On Karl Chevrolet's last attempt to fix the tire,I was told by the service manager, Jay Bradley, that they "think" my radar detector is causing the TPMS problem; and if it happens again with the radar detector, they will not fix it. To quote Jay Bradley "possibility of electrical interference from a radar detector or Wi-Fi is a very real possibility" . I do not want "very real possibilities" when there is something wrong with my car that is still under warranty, I want facts. Karl Chevrolet has demonstrated to be unknowledgeable in the cars that they sell and also unable to repair them

Category: Car Dealer

Hey everyone if your looking for a new ride come see Amber McLemore, used car manager. She is totally awesome. Just let her know what you are looking for and she will hook you up!