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Dr. Michael Sullivan, Gaylord, MI
Very sad experience. Dr. Sullivan performed a root canal on my number 13 molar. The root canals of this tooth are very narrow and extended. I warned the Dr. that I had a traumatic experience with elongated tooth roots which for teeth being extracted both as an adolescent and as a young serviceman in the Navy. Both of those times the dentists had a rough time with the teeth. The procedures lasted over 4 hours for the tooth when I was a child, and two visits over 3 hours each when I was in the Navy. Dr. Sullivan assured me that he was capable, and that his skill was superior. I believed him. After his first attempt at root canals on this tooth, Dr. Sullivan sent me home telling me that there wasn’t enough time that day to finish the procedure. Mind you I’m under the influence of sedation at this time. I told Dr. Sullivan that I would rather have the tooth pulled than go through another 3 hours in the chair. Amazingly I believed him again when he told me the reason he couldn’t finish was because of scheduling. He also said that he wanted to prove to his dental assistants he could finish the job! Being as high as I was on the anesthesia I made the poor judgement call to return. Two days went by with excruciating pain in my upper jaw. I was having to take Tylenol and Advil to relieve the discomfort. I went back to Sullivan’s office, asked AGAIN if it would be better to just extract the tooth, and he said it was his opinion he could save it, and this time he could finish the job and apply the cap. So I strapped on his gas mask and knocked myself stupid only to have the “Doctor” root around, stretch my jaw and break off half of what was left of the tooth. When I came to I distinctly remembered the snap, the dental assistant saying “Oh God!”, and the good Dr. scurrying away into another operatory. What was I told this time? Of course that I’d have to come back since it was the tooth’s fault it was so damaged that it cracked, and now he had to make a new cap with his machine. Stoned on the good Dr.’s laughing gas I told him “that’s okay, mistakes happen”. What an idiot I was. The laughing gas wore off and the Tylenol Advil routine lasted a week. I went back to Beacon Dental Center, this time for the last time, to finally get the remnants of my tooth capped. This time he squirted the glue in to fill the root canals, fixed the cap on the tooth, and away I went. Fast forward 5 years and I’m in the chair of a very competent dentist. The dentist asks if I’m in any pain and I mention the constant pain I’ve had on my left sinus area. I’ve felt this pain for three years. I’m shown the current X-ray of the area and the Dentist tells me that it’s not normal. The capped tooth is great work (machine made, remember) but there is stuff in the canals of Number 13 tooth that extend into the sinus. After visits to an Ear Nose Throat MD, Oral Surgeon and Endodontist specialists, I’m scheduled to have an operation to remove the so-called saved tooth, and resultant fistula created by the extensive overfilling of the Number 13 root canals with guttapurcha, the latex based root canal filling material. Predictably I could sue and win to recover the costs of these procedures, but the good Doctor has closed his practice, and is now enrolled in a school in Detroit. The lawyer I consulted doesn’t see that my case is strong enough to show the pain I’ve been living through since I trusted Dr. Sullivan. Of course there are risks to root canals. I accepted the possibility of a dry socket, and possible infection, but was re-assured by Sullivan that he’s done thousands of these procedures with no bad outcomes. General dentists can perform root canal procedures along with other dental procedures, but often they refer patients needing endodontic treatment to a specialized practice, who works in collaboration with your dentist. An endodontist is a dentist who specializes in saving teeth. Dr. Sullivan should have not touched that tooth after I warned him of the history of my other root issues, and certainly after he saw the roots narrowness and length.
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Ken Collins, Sullivan, Spokane Valley, WA
Dr. Collins is dishonest. Charges $5000 each for two implants and then charged my insurance another $2000 for each Crown. Was super nice while taking my money ...said we were “friends” but when I pointed out the overcharge he refused to refund my money. RUN!
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Category: Doctor
Dr. Michael Kowalczyk, 3960 Patient Care Dr., Lansing, MI, 48911
PATIENTS BEWARE— 10+ YEARS! DRS. NO ETHICS/PERSONAL/PROFESSIONAL RESPONSIBILITY INCLUDING STAFF & DRS. BEWARE—10+ YEARS!DRS. NO ETHICS etc., INCLUDING STAFF & DRS. Dr. E. Wheeler & all 3 owning Drs. after 10+ yrs. of care, just dropped me b/C her receptionist of 20 yrs lied when I explained to her the steps I was ordered to follow by my Dr. to protect me from CV-19 exposure b/c MI Law, required me to personally pick up a script at the Dr. office.Receptionist didn't like to deviate normal protocol, thus retaliated against me & lied. No disrespect etc. on my part. The Dr. dropped me & never investigated or fired receptionist for lying. No other reason. This same incident happened twice--again at time of next refill. Unfortunately I didn't report 1st incident at the time.One of their own patients was a witness.I have no recourse but to lose my Dr. I'm 65 years old & the Drs. policy is if a patient is dropped, no other Dr. in the huge practice will see you--blackballed. I know they didn't investigate b/c I had witnesses both issues. She/they never tried to contact me--just mailed a letter. Office Mngr believed.She offered to put me with a Nurse Practitioner. I have complex med. issues & need someone with more extensive knowledge & practice time. Office itself has issues otherwise.Can't recommend. They were 100%UNPROFESSIONAL, INHUMANE, UNETHICAL when most needed. My doctor knows me better than to have believed I would do anything out-of-line or disrespectful. All this & NO DOCTOR during a worldwide Pandemic. Unbelievable from beginning to end of this nightmare. After all these years they didn't give me the common curtsey to ask me what happened, as ‘their patient’. I never owed even $1 to the practice—ever. The 3 Dr.s that own the practice are also aware there is ‘a situation’, but know nothing of the truth. They won't take time to learn the truth or deal with their responsibIlity. They need to be reminded that their first obligation to their patients is to 'Do No Harm...' It never crossed my mind that they would need to be taught to 'CAUSE No Harm'. PATIENTS BEWARE.
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Dr. Michael Bettner, West Layfette, IN
Make sure you get other opinions before you go with his treatment recommendation. And be careful!
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Michael pellegrino, Westminster ave, West Hempstead, NY
I’m a 58 year old female always terrified of dentist till Dr Mike He’s one of the most humble professionals I’ve come across as well as a pain free dentist. I’d HIGHLY and have recommended him to many family and friends. Caring about his patients Cathy D
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Michael Zingalis, 10103 W Loop 1604 N San Antonio TX 78254 United States of America, San Antonio, TX
I was very disappointed at 7 to 7 Dental and Orthodontics, usually they are very friendly and knowledgeable, but toast visit my wife had several tooth-fillings replaced and a crown made, bys worn off Dr. Zingalis, after the anesthetist worn-off 2 days later she went back with extremely acute pain, he then filed off some theeth, and recommended to continue taking ibuprophen, the 6fh day the pain spread out to the whole head and more acute. He just filed some more and prescribed stronger pills, next week the same, finally I went with her and he seemed to be trumped saying he couldn't see anything abnormal in the x-rays, after I suggested a root canal he admitted that it could work, as they were getting ready to do the RCT, the finances person dropped in and wanted us to pay for the RTC even when Dr. Zigalis damaged the nerve. The office manager said that we had to pay. I said that it was only fare they sbsorbed the cost since we were not warned about the risk of RCT. I said I would take her elsewhere and they said OK, and let us go. A different Dentist did the RCT and redo the crown. She's feeling better now.
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Michael J Young, 202 W Main Street, Delcambre, LA
When my Dentist retired, Dr. Young took over his practice, in the past three weeks,i had a tooth pulled and a root canal,i am very pleased with Dr Young and his staff,friendly and treats you like family,i can call him at anytime of the day or night,he is always there for me,thank you Dr Young
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DR.BALLARD, MARQUETTE, MI
WANTED TO PULL ALL MY TEETH.NEW DENTIST CLAIMED ONLY 4 NEEDED FILLINGS. A TERRIBLE PLATE FOR WIFE THAT NEVER FIT AFTER WEEKS OF ADJUSTMENTS
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Ken Collins, Sullivan, Spokane Valley, WA
Worse customer care I have ever experienced. So dishonest. They double billed me for several things and refused to refund the overpayment unless I signed a release. RUN!
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