Average rating of the most matched results:
John J. McGuigan, 844 Kempsville Rd., Ste 104, Norfolk, VA, 23502
I found a new provider. I’ll no longer be seen by Dr. McGuigan /Sentara Hand Surgery Center. Dr. McGuigan spoke to me like I was ignorant. Constant replies of “I do not understand what you are asking.” when there was no way to not understand. He was very rude. I even drew pictures to get him to answer my questions. He still replied with “I do not understand what you are asking.”. I have memory issues. So he kept repeating the medical terminology when I asked if a miracle occurred and my nail began to grow from the “nail matrix”, would it be able to attach to the nail bed and be able to grow out. He kept repeating “germinal nail matrix”. I said ok, will it grown and be able to attach to the nail bed? He said “I don’t understand your question.” What???? I drew a picture from a side view. He still couldn’t understand my question. There is no way he couldn’t. He finally said, “your nail will never grow. There is no germinal nail matrix left.” My nail is now over an 1/8” longer than it was at the time of the accident. It’s been 7 weeks. I wouldn’t go to him because he’s rude. I would give him credit for his knowledge, if he would share it and not be like Fort Knox with it, but share it. Be kind to your patients. They appreciate that. Also don’t keep implying that they are ignorant by constantly correcting their medical terminology. We’ve not been to med school. If we point and say, right here where the nail grows out of at its very point of growth, don’t keep repeating “germinal nail matrix”. That’s rude. Answer their questions instead. Be kind. Don’t imply that they intentionally caused the accident by calling it self inflicted. If you hear someone committed suicide, they call that self inflicted implying an intentional act. Accidents happen. I tend to think he was treating me this way, because he thought the accident was caused by stupidity. FYI, accidents do happen. Please treat your patients kind. The accident was traumatic enough without you adding insult to injury.
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David C. Holt, MD, The Center, Bend, OR
Excellent. Extremely competent and caring Hand and Upper Extremity Orthopedic Surgeon based around The Center and St Charles Hospital in Bend OR.
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