JoyRate | Doctor Mcphail Kingston

Let me just say that if I can just keep one person from making the mistake of going to this place I will. I feel strongly that word of mouth for businesses is a strong and powerful thing. I had read the reviews for this dentist office and from that I had made the decision to take myself and my two kids there. I made the appointment and had to wait three whole weeks before we went. I made the appointment for us all three to go the same day my Son missed work and my daughter missed School we drove from Kingston to Powell and when we got there we were stopped right off the bat and told that they were going to have to reschedule us with a grin on their face the whole entire time and an attitude as if they could care less that the hygienist had just left because she said she was sick well that's all fine and good however I didn't get a call to say hey we need to reschedule no they waited until we got there to tell us this then proceeded to make me feel like it was my fault and really just had an attitude the whole entire time that they could care less when I told them that school was missed and work was missed the plan for that day was to all three have our teeth cleaned and then the dentist come in and do an initial analysis on what was going to need to be done for us in the way of cavities and such and then we would come back another day to get that stuff done well when I told the lady that that was the plan that I had made with whoever I made the appointment with that day she acted like I made it up or something and so I was at the understanding that she was saying even though they were having to reschedule us we still wasn't going to have gotten our teeth cleaned and a review of our teeth that same day so with a lot of anger building I said okay well my son can't miss work too much because he just started this job so we were going to have to put him a couple of weeks out and me and my daughter needed the next available because like I said it had been three weeks waiting on this appointment and told her that we needed the next available to have our teeth cleaned and have him look at her teeth to tell us what needed to be done and she got very snippy and rude and said well it will be a whole month out at least and even then I can't guarantee you that you can get your teeth cleaned and looked at on the same day even though that was the plan that we were going to do this day then when I said no we cannot wait a whole other month we've already waited 3 weeks to come today we just can't wait that long and she said well that's not my problem and just made me and my daughter feel like it was our fault that the hygienist had left early that day and was very very very rude so we just wound up saying forget it we would go somewhere else and all her and the other *** had to say was sorry in a very sarcastic manner and a *** eating grin on there ugly *** faces so anyway i can't stress enough to anyone who is reading this how rude and bitchy this woman was if I can just stop one person for making a mistake of going there then so be it it is called the Smile Center of course we never did get to go back and see the dentist so I do not know if he is a nice guy or not but I will bet you that he does not know what a *** his front ladies are being to his potential customers and he might want to look into it because he's going to be losing money because of them anyway I just hope that this review may help some people in making their choice I know there are so many dentists out there and like I said I made this appointment based off of reviews that I had read but my experience with this place was terrible I left there in absolute tears.

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