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Category: Dentist
Dr. Michael Sullivan, Gaylord, MI
Very sad experience. Dr. Sullivan performed a root canal on my number 13 molar. The root canals of this tooth are very narrow and extended. I warned the Dr. that I had a traumatic experience with elongated tooth roots which for teeth being extracted both as an adolescent and as a young serviceman in the Navy. Both of those times the dentists had a rough time with the teeth. The procedures lasted over 4 hours for the tooth when I was a child, and two visits over 3 hours each when I was in the Navy. Dr. Sullivan assured me that he was capable, and that his skill was superior. I believed him. After his first attempt at root canals on this tooth, Dr. Sullivan sent me home telling me that there wasn’t enough time that day to finish the procedure. Mind you I’m under the influence of sedation at this time. I told Dr. Sullivan that I would rather have the tooth pulled than go through another 3 hours in the chair. Amazingly I believed him again when he told me the reason he couldn’t finish was because of scheduling. He also said that he wanted to prove to his dental assistants he could finish the job! Being as high as I was on the anesthesia I made the poor judgement call to return. Two days went by with excruciating pain in my upper jaw. I was having to take Tylenol and Advil to relieve the discomfort. I went back to Sullivan’s office, asked AGAIN if it would be better to just extract the tooth, and he said it was his opinion he could save it, and this time he could finish the job and apply the cap. So I strapped on his gas mask and knocked myself stupid only to have the “Doctor” root around, stretch my jaw and break off half of what was left of the tooth. When I came to I distinctly remembered the snap, the dental assistant saying “Oh God!”, and the good Dr. scurrying away into another operatory. What was I told this time? Of course that I’d have to come back since it was the tooth’s fault it was so damaged that it cracked, and now he had to make a new cap with his machine. Stoned on the good Dr.’s laughing gas I told him “that’s okay, mistakes happen”. What an idiot I was. The laughing gas wore off and the Tylenol Advil routine lasted a week. I went back to Beacon Dental Center, this time for the last time, to finally get the remnants of my tooth capped. This time he squirted the glue in to fill the root canals, fixed the cap on the tooth, and away I went. Fast forward 5 years and I’m in the chair of a very competent dentist. The dentist asks if I’m in any pain and I mention the constant pain I’ve had on my left sinus area. I’ve felt this pain for three years. I’m shown the current X-ray of the area and the Dentist tells me that it’s not normal. The capped tooth is great work (machine made, remember) but there is stuff in the canals of Number 13 tooth that extend into the sinus. After visits to an Ear Nose Throat MD, Oral Surgeon and Endodontist specialists, I’m scheduled to have an operation to remove the so-called saved tooth, and resultant fistula created by the extensive overfilling of the Number 13 root canals with guttapurcha, the latex based root canal filling material. Predictably I could sue and win to recover the costs of these procedures, but the good Doctor has closed his practice, and is now enrolled in a school in Detroit. The lawyer I consulted doesn’t see that my case is strong enough to show the pain I’ve been living through since I trusted Dr. Sullivan. Of course there are risks to root canals. I accepted the possibility of a dry socket, and possible infection, but was re-assured by Sullivan that he’s done thousands of these procedures with no bad outcomes. General dentists can perform root canal procedures along with other dental procedures, but often they refer patients needing endodontic treatment to a specialized practice, who works in collaboration with your dentist. An endodontist is a dentist who specializes in saving teeth. Dr. Sullivan should have not touched that tooth after I warned him of the history of my other root issues, and certainly after he saw the roots narrowness and length.
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Dr. Micheal Charters, West Grand Blvd, Detroit, MI
Outstanding Doctor I would recommend Dr Charter to any one My knee replacement surgery was a success.
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Mahmood Ramon, Detroit St, Xenia, OH
He listens sort of and writes prescriptions and then you are out the door. I have been upset for several years that he made a mistake that the pharmacist spotted and informed the doctor that the combination would be deadly. He called me to come back and bring the new drug with me. I did, and he took it from me and would not return it. I paid $127 for it and never took any of it. It was his mistake but I ended up paying for it. I last week asked him if his malpractice insurance would reimburse me and he changed the subject.
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Nathan Zaher, Detroit, MI
Dr. Zaher is a very caring young doctor with a nice, compassionate bedside manner. Impressed with his knowledge empathy. Willing to go the extra mile. Very articulate and well spoken. So obvious he genuinely cares about patients and families. Nice young man.
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