JoyRate | Teacher Cedric Dimopulous Virginia Academy Ashburn Va 20175

I’m not one that uses social media to bad mouth businesses or people. However I do not recommend this restaurant, WOULD YOU, after reading this letter want to dine there? You get better communication and service at a fast food establishment. Mrs. Stocco did not have the consideration to respond to this letter. Some restaurants substitute pork for veal but Ossoboco is a veal dish. With my experience and background in the restaurant business I tend to believe that the Ossoboco that was served to us was pork. December 11, 2018 Marcella Stocco Violino Ristorante Itilano 181 N Loudoun St Winchester, VA 22601 Dear Marcella: After searching for Ossobuco online, I was specifically interested in that dish, Violino Ristorante came up. We called and spoke to you about the menu. The prices on your website menu was less than was listed on the menu handed to us. We informed you about it (we notice now that you do not have prices on your online menu.) . We made reservations at a local hotel, so our main purpose in Winchester, Virginia was just to dine at Violino Restaurant to enjoy your Ossobuco. We were looking forward to a wonderful dining experience. We arrived at the restaurant a little before your opening at 5PM, we were your first guests. After reading the qualities you listed on your website like “what truly makes violin the experience that it is, is the sense of family that is deeply felt throughout the restaurant by patrons as well as the staff.” “From the moment that you walk through the door you are welcomed into the Stocco family, ….they wrap you in unsurpassed hospitality.” We never experienced the above, we were very upset when we left Violino. Having traveled extensively over the world and being one who takes pleasure in eating truly wonderful international dishes and knows true hospitality and being welcomed to one’s establishment. We were seated with very little conversation. Our Waiter came after a short time, and without any small talk or conversation proceeds listing the specials. When I asked him a question, he said, “don’t interrupt me” and just went on talking. His tone was very disruptive he was rude, impertinent and arrogant. We never saw him again after taking our order, the young lady assistant wait staff was your only shining star we experienced for whole evening, and we graciously tipped her for her kindness. We were upset after we left your establishment. You called me on our cell phone while I was driving and asked “WHY I DIDN’T TIP THE WAITER.” I was driving and did not speak about this issue. (In most states it’s illegal to talk on the phone while driving.) Our meal was ruined, by the rude, impertinence and arrogance of the Waiter, (My family and I owned a restaurant, that seated 250 people, that Waiter would never work for us.) He ruined our whole dining experience and to rate your Ossobuco, I question whether it was veal. I’m not one that uses social media to bad mouth businesses or people.

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